Canadian Journal of Administrative Sciences

Canadian Journal of Administrative Sciences is a magazine focusing on Canadian Administrative Sciences

Articles from Vol. 20, No. 1, March

Canadian Approaches to E-Business Implementation
Abstract As Web-based business nears the decade mark, it is appropriate to take stock of its progress and the degree to which it has met or fallen short of predictions. This paper examines the extent to which companies have followed the advice of experts...
Critical Success Factors of CRM Technological Initiatives
Abstract As an increasing number of organizations realize the importance of becoming more customer-centric in today's competitive economy, they are also discovering that they must deliver authentic customer knowledge across multiple organizational functions...
E-Government and E-Governance: The Future Isn't What It Used to Be
Abstract Public sector organizations in North America and Europe are gradually transforming themselves under the pressure exerted by Internet technologies. Most of these organizations are beyond Web publishing and are passing through the interactive...
Electronic Business and Commerce in Canada: Introduction to the Special Issue
The term electronic business and commerce (EB&C) broadly refers to the use of information and communication technologies (ICTs) for business purposes, and specifically refers to business transactions based on the Internet or internetworked computing...
Hard and Soft Ways to Create Value from Information Flows: Lessons from the Canadian Financial Services Industry
Abstract Over an extended period during the 1990s, using long interviews with the top management of five banks and secondary data, we studied the transformation of Canadian banks. We observed how the Canadian banks have changed to take full advantage...
M-Commerce in Canada: An Interaction Framework for Wireless Privacy
Abstract Mobile commerce (m-commerce) is a natural extension of e-commerce that allows users to interact with other users or businesses in a wireless mode, anytime/anywhere. The Canadian market, with its high rates of technology acceptance, should be...
The Entrepreneurship Dynamic: Origins of Entrepreneurship and the Evolution of Industries
Book Reviews Recensions de livre The entrepreneurship dynamic: Origins of entrepreneurship and the evolution of industries C.B. Schoonhoven and E. Romanelli (Eds.). (2001). Stanford, CA: Stanford University Press 480 pages, 22 tables, 33 figures; ISBN...
The Expansion of Management Knowledge: Carriers, Flows, and Sources
The expansion of management knowledge: Carriers, flows, and sources Kerstin Sahlin-Andersson and Lars Engwall (Eds.). (2002). Stanford, CA: Stanford University Press. 392 pages, 12 illustrations; ISBN 0804741999 paper; ISBN 0804741972 cloth The Scandinavian...