New Zealand Management

Articles from Vol. 51, No. 4, May

An Energetic Debate
Economic discussion became energised--so to speak--by Meridian Energy's decision to pull the plug on its plans to build the $1.2 billion hydroelectric scheme known as Project Aqua. According to one account, a nail was driven into Aqua's coffin by...
Another View on the Securities Commission's Governance Principles: The Securities Commission Report on Corporate Governance in New Zealand Provides a Set of Principles That All Entities Would Benefit from Adopting and Trying to Achieve
The principles and guidelines on best practice corporate governance handed down by the Securities Commission are not enforceable. Directors, therefore, must now accept responsibility for their adoption. Shareholders/owners should demand accountability....
A to Z Our Guide to Who's Who in CRM: If There's One Thing You Need to Know about Customer Relationship Management (CRM) in 2004 It's This: CRM Is Not the Same Thing as Contact Management. Why Is This Important? Because, According to CRM Specialists, New Zealand Businesses Still Regularly Confuse the Two
Unlike contact management, CRM is less about what you know about your customer and more about what they know about you. CRM strategies encourage customers to believe a business knows their needs in advance, and helps businesses to anticipate customer...
Beware Your Back-Up
My teenage son is in the process of assembling his own PC. It has necessitated much searching on the web to track down the best parts deals. My experience of computer assembling has been limited to "plug and play", so it's been interesting to follow...
Does the OE Pay? Hassed Questions Offshore Career Development: Does It Pay Employers to Send Their Senior Executives Overseas for Career Development? and Does the Experience Lift the Standard of Management in New Zealand?
Sending managers offshore for advanced career development programmes might provide an opportunity to rub shoulders with senior managers from other countries, but there is little evidence that the experience lifts the quality of management in New Zealand,...
Executive Learning Resource
Programmes for career development May 2004 proudly Sponsored by ExecLearning.com ExecutiveLearning AIS ST HELENS OUR VISION To be widely recognised as a pre-eminent university-college in the Asia-Pacific region with internationally focused...
Flying United: How John Palmer and Ralph Norris Co-Pilot Air New Zealand
They are much the same age, have banking backgrounds, share the same leisure pursuits, and have similar outlooks on life. It is, therefore, hardly surprising that Air New Zealand's chairman of the board, John Palmer, and chief executive, Ralph Norris,...
Fonterra's Model of Good Corporate Governance
Fonterra Co-operative Group's birth in 2001 was not without complications. Its large, dairy farmer-dominated board, oversized constitution and, not least, cooperative structure raised serious questions about whether it was capable of running a global...
Heat and Light
The energy debate that recently hit the headlines generated a great deal more heat than light. Does New Zealand have a looming energy crisis or not? The discussion has cooled a little, so we thought we should try to provide managers with some insights...
Jim Syme: On Boardroom Ethics and Integrity: Jim Syme Has, He Concedes, Always Been Intrigued by "Management Theory". He Majored in the Topic at University. It Seemed Natural That He Should View the Roles of Manager and Director, Including His Own, as Something of a Lifetime Study. You Could, I Suppose, Call Him a Student of the Art of Leadership
Jim Syme was voted QBE Insurance Chairperson of the Year at last year's Deloitte/Management magazine Top 200 Awards. It was a popular choice. Syme is considered a "gentleman" in the sometimes tough and confrontational world of effective corporate governance....
Kicked for Touch: How Compliance Killed Strategy at Air NZ and The
Who does strategy? International corporate governance expert Mervyn King says it doesn't really matter as long as someone does it. According to Massey University's James Lockhart a critical point in the spectacular corporate failure of Air New Zealand...
Leadership Summit's Top Names
Some big name leadership speakers and practitioners are heading for New Zealand in October. A former Enron executive, the chair of the board of governors of the Leader to Leader Institute--formerly the Peter F Drucker Foundation, and a top US leadership...
Let's Play Ideas!
It might assume the standard shape of your average board game, but the whole object of Idea Navigator is to help businesses think 'outside' the square. Despite its Monopoly-like appearance--complete with playing board, flip cards and dice--this...
NZ's Regulation Blues
Globally, the big worry for most companies is competition. In New Zealand it is government regulation. That's one of the findings from the International Business Owners Survey (IBOS) carried out by chartered accountants and business advisers Grant...
Paid to Perform
New Zealand chief executives' salaries rose, on average, by 5.2 percent last year. Is that enough to stop them straying to more lucrative corporate pastures across the Tasman? When senior executive recruitment company Sheffield released its annual...
Political Shades of Green
The Greens are outliers in the parliamentary system. Their challenge for the next year is to become serious policy players. Since 1999 the Greens have supported Labour-led governments. In return they have won some policy payoff, most notably in...
"Principles" in Place: What Law Changes Will Follow?
In September 2003, the Securities Commission sought submissions on nine key issues relating to corporate governance. The Commission's inquiry resulted in a report entitled Corporate Governance in New Zealand--Principles and Guidelines. It sets out...
SRD Group: Customer Relationships Are an Asset
Over the past decade, companies have spent untold millions on the promise of Customer Relationship Management (CRM)--"a single 360 degree view of your customers will offer value to your organisation and help create a bigger bottom line". CRM is...
Strategy vs Compliance
How to strike the balance between strategy and compliance--that is the question. And whether, by ignoring one at the expense of the other, the result is an untimely death, or at least a very sick enterprise. Our cover story in this first issue of The...
Suddenly, Nothing Happened: Or How to Stop Winging It through Work and Life
Improvising self-management, people-management and leadership is the norm. Most managers and individuals wing it through work and life. And it causes difficulties which, although limiting and frustrating, eventually become accepted as unavoidable....
Talent Attack: Finding, Capturing and Keeping the Best People: Make No Mistake, the Marketplace Battle for Talented Executives Is as Intense as Ever. and Management Is Looking for Strategies to Win It. How Then, Do Organisations Find, Capture and Keep Good People?
Interest in dispatches from the front lines of the talent wars assumes some understanding of why the war is being waged. Simply put, organisations with more talented people working for them deliver higher returns to their shareholders. McKinsey's...
Tertiary Sector Governance: Will a Private Sector Model Work?
Plans to beef up governance in tertiary education institutions have run into some flak. What are the issues and how do they differ from those in the private sector? ********** If you want to find a really grunty argument about what constitutes...
The Diplock "Principles"
The Securities Commission report on Corporate Governance in New Zealand--Principles and Guidelines has, since its release in February, garnered its share of critics and champions. The report identified nine corporate governance principles that it...
The Happy Worker
Improving productivity is one of the major planks of the Labour Government's economic policy, it wants New Zealand's economic performance to rank among the OECD's top 10. To do this the Minister of Labour, Paul Swain, claimed in response to questioning...
The Image Business Polishing the Corporate Windows: There's No Better Barometer of Prevailing Organisational Thinking Than the Way Management Presents Its Profile to Stakeholders. Having Weathered Numerous Fads since the Largesse of the 1980s What Is the Quintessence of 21st Century Corporate Communications?
Having burned its fingers on the hype that flamed out in the dotcom bust and its subsequent, scandal induced investor scepticism, it's back to reality for corporate communications. It was common practice in the 1980s to use bells and whistles to deliver...
The Productivity Connection
It is interesting how much more emphasis is being placed on productivity these days. Having been through an era of knowledge waves and innovation, there is now a realisation that increasing productivity is a key issue to our growth. The formation...
TVNZ: Hush or Brush
How much do Paul Holmes and Susan Wood spend on their wardrobe? What expenses did Bill Ralston charge to his company credit card? Why did TVNZ bosses clam up before the Select Committee? Why are they being dragged back to Parliament for "a briefing...
What Energy Crisis: Should Management Really Worry? If So, How Should It Plan?
Is New Zealand really facing a future energy supply and price crisis? Has the marketplace failed to deliver a solution to our future energy needs? Why are energy generators and distributors struggling to guarantee either price or supply? And how can...
Who'd Be a CEO? Headhunter Paul Reilly on Life at the Top
With growing and more critical media scrutiny, increasing shareholder expectations of higher performance and better results, why would any smart senior executive pitch for the chief executive's job? Paul Reilly was CEO of global accounting consultancy...