Public Management

The official monthly magazine of the International City and County Management Association (ICMA). Publishes news and information on topics and issues of concern to local government managers as well as feature articles on local government from the perspect

Articles from Vol. 82, No. 5, May

10 Tips for Automating Local Government Business Processes
To meet the demands of doing more with less, many Canadian and American local governments are implementing forms-based software programs to automate such business practices as permitting, planning, bylaw enforcement, and fire dispatch. Automation is...
Art, Music, and City Business
When he's wielding an artist's paintbrush, plucking his favorite guitar, or flipping a hamburger, few would guess that Stephen Mandoki runs a city. Mandoki, who always seems to have a twinkle in his eye and a quick smile, is the city manager of Murrieta,...
Be Careful with Compensation Contracting
Over the past year, I have become aware of what I consider to be a serious contracting problem, which arises when a public employer is planning to award a contract for help in reviewing its employee compensation program. In the past, when all salary...
Cost for Hurricane Irene Cleanup Is Substantial
The threat of a hurricane is constant every year from June 1 through November 30, especially in a coastal city of more than 130,000 people. After the storm, however, is when the public works department faces its greatest challenge: the cleanup. ...
Ethics
Techno Quiz This age of cybertechnology brings with it a host of new ethical and management challenges. Here's a quiz to help you think about some of the problems you may encounter and how to respond to them. 1. Many of your employees have Internet...
Handling Criticism with Honesty and Grace
Perhaps one of the most vulnerable of moments is when someone criticizes you--especially if you are a government professional who is supposed to serve the public and may face more criticism than many other professionals but fewer options for how to...
Land Use Planning at Energy Sites Involves Communication, Coordination, and Commitment
The U.S. Department of Energy (DOE) occupies a large amount of land, with vast sites located in a few states but smaller parcels found in more than 30 states. These are places where nuclear materials and weapons have been designed, manufactured, and...
Letters
Rediscover the Reform Like Matt Kridler (Letters, December 1999 Public Management magazine), I too have found the discussion of "reforming the reform" interesting. I also find much of the discussion disturbing. In the next decade, we will be coming...
LG Management: A Job, an Adventure, or a Mission?
While making a presentation to managers in California last year, I asked them to answer this multiple-choice question on what local government management is: a. Just a job. b. A really fine job. c. Not just a job but an adventure. d. A...
Making Multimedia Presentations Easy
"Multimedia" refers to computer-aided graphics that use color, sound, and/or animation to involve an audience. A ready-made solution for your next presentation? Very possibly. But be careful! Using multimedia technology will not salvage a poorly designed...
Military Base Closures: Turning Swords into Plowshares
The end of the Cold War seemed like a great idea until its economic consequences hit home on Main Street USA. In recent years, local governments have struggled to decide what to do with their hometown military bases when Uncle Sam walked away. Your...
Motorola
Serving State and Local Governments with Integrated Communications Solutions. At Motorola, we believe that creativity and innovation are vital to meeting the demands of the public for increased services and safety. That's why we have been working...
Visionary Community Overcomes Sprawl
"If you don't know where you're going, any road will take you there," a wise man once said. This principle is on display in small towns everywhere, as unplanned suburban development is overwhelming country roads and turning minor intersections into...