Magazine article American Banker

BankAmerica Duo Honored for PC-Based Automation

Magazine article American Banker

BankAmerica Duo Honored for PC-Based Automation

Article excerpt

BankAmerica Duo Honored For PC-Based Automation

Two Bank of America executives have been honored by an association of computer professionals for creating a unique microcomputer-based branch automation system.

Larry McNabb and Bruce Fadem were recognized by the Chicago-based Society for Information Management for their role in the development of Bank of America's $250 million branch automation system, known as the Customer On-line Information system, or COIN.

Mr. McNabb is executive vice president at Bank of America and head of the retail banking division. Mr. Fadem is a senior vice president in charge of retail automation services.

The Partners in Leadership Award award is given yearly to senior executives who have implemented novel technology solutions to business problems.

More than 20,000 PCs

After more than five years of development, the COIN project is nearly complete, with more than 20,000 personal computers from International Business Machines Corp. installed at some 1,300 California locations.

The system is a leading example of a trend favoring personal computers over so-called dumb terminals in branches. PCs can do various tasks independently of a central computer or controller; dumb computers rely entirely on the central systems for their processing power.

The system has resulted in productivity gains averaging about 20%, bank officials said.

"We were going through some particularly tough times in the mid-1980s that saw us selling off assets and doing a lot of belt tightening" said Gregory Berardi, a spokesman for the holding company, $113 billion-asset BankAmerica Corp. …

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