Magazine article The Alcoholism Report

Coors Claims Savings through Managed Care

Magazine article The Alcoholism Report

Coors Claims Savings through Managed Care

Article excerpt

Adolph Coors Company achieved an "extraordinary turnaround" in its employee mental health costs from 1987 to 1990 as a result of an "aggressive and supportive" managed care program called Special Care Services, according to the Golden, CO, brewer.

The company paid $4.4 million for employee mental health services in 1987, a 46% jump over the previous year, but in 1990 its mental health tab had dropped to $3.6 million, an 18% decrease from three years earlier, and the lowest total in five years, Bob Tank, Jr., Manager of Counseling Services said. And the reduction came at a time of rising costs and escalating employee demand, he said.

Tank said that the Coors approach to managed care features a rare ingredient -- empowering its employee assistance program to approve or deny mental health claims. At the same time, he said pre-certification and concurrent review are required because as a self-insured company, Coors "learned long ago that not every request for treatment is warranted," according to Tank.

The Coors Special Care Services system also includes a team approach to case management, tailor-made treatment, a family focus and a strong emphasis on client involvement, Tank said. Whenever an employee is in need of mental health services, a team is assembled to review the case and craft an individualized and focused treatment plan. …

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