Magazine article Mortgage Banking

GCC Servicing Systems Develops New Servicing Tool

Magazine article Mortgage Banking

GCC Servicing Systems Develops New Servicing Tool

Article excerpt

GCC SERVICING SYSTEMS, SOUTHFIELD, Michigan, is developing GServ, a new tool that will allow bank tellers and loan officers access to a customer's mortgage loan information. GServ is expected to release in October.

"This is a unique product to the banking industry. Our new servicing product will offer banks the best of both worlds--enabling them to use the core processing system of their choice and at the same time giving tellers and loan officers access to customer mortgage information via an intranet setup to the bank's servicing information on the GCC platform," said Glenn Liebowitz, GCC Servicing System's president and chief executive officer.

According to GCC Servicing Systems, banks traditionally had to make a decision regarding banking and servicing systems: either to use the mortgage servicing module that came packaged with its core processing system or to have a separate mortgage service bureau. While the servicing functions of the core processing system were often limited, it allowed bank tellers the ability to perform simple mortgage servicing tasks, such as accepting a payment or answering a borrower's questions. …

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