Magazine article Management Today

Brain Food: MT Masterclass

Magazine article Management Today

Brain Food: MT Masterclass

Article excerpt

CRISIS MANAGEMENT

What is it? In ancient Greek, the word crisis means 'judgment' or 'decision'.

It implies that you have reached a fork in the road. Smooth-talking conference performers sometimes claim that, in Mandarin, the symbol for crisis includes the characters for 'danger' and 'opportunity' (it does), but then suggest that a crisis is therefore equally good and bad (it isn't - Chinese experts translate the symbol as 'an opportunity for danger'). Crisis management has become an acknowledged discipline only in recent years. But, today, crises can take many forms, and the conventional wisdom has it that specific skills and actions are required to manage them.

Where did it come from? To some extent, crisis management is a fancy label for due diligence and proper planning. A good crisis manager has the answer to the 'what if?' questions. But, as Donald Rumsfeld says, there are 'unknown unknowns'. Sometimes the best you can do is learn from experience and prepare for the worst. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.