Magazine article American Libraries

RUSA Helps Reference Librarians Retool

Magazine article American Libraries

RUSA Helps Reference Librarians Retool

Article excerpt

One of the hallmarks of a top-notch reference librarian is an eagerness to learn about new reference sources, services, and techniques. The Reference and User Services Association (RUSA) wants to help all reference librarians become topnotch performers. To meet this goal, the division has developed a wide variety of continuing education programs.

Virtual and beyond

RUSA is cosponsoring the Virtual Reference Desk Conference 2004 (www.vrd2004.org), scheduled for November 8-9 in Cincinnati. Presented by the Virtual Reference Desk, a project of the U.S. Department of Education, and operated by the Information Institute of Syracuse at Syracuse (N.Y.) University, the program will explore the full spectrum of reference issues.

Virtual reference basics

Virtual reference trailblazers Buff Hirko of Washington State Library and Mary Ross of Seattle Public Library will share their insights during two half-day workshops on January 14, 2005, during ALA's Midwinter Meeting in Boston. "Virtual Reference 101" will provide an overview of web-based interactive reference services through a variety of exercises, live demonstrations, and discussions. The second workshop, "Going Virtual: Thinking About Chat Reference," will explore the basic concepts, benefits, and costs of starting a chat reference service.

Genealogical research

Learn the secrets to successful genealogical research at one of the workshops presented by the RUSA Genealogy Committee at Midwinter. …

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