Magazine article Management Today

Brainfood: Your Route to the Top - Handling Interruptions

Magazine article Management Today

Brainfood: Your Route to the Top - Handling Interruptions

Article excerpt

Find out if it's necessary. Ask what they want, whether it has to be you, and if it has to be now. How we treat an interruption affects not only how our time is spent now, but also the likelihood that we will be interrupted later.

Relish the right interruptions. They can be a source of great insight, creativity and strong relationships. Or they can simply wake us up. The trick is to spot quickly whether it's a good or bad interruption and act accordingly.

Recognise what's in it for you. Does it make you feel helpful or supportive when people come to ask for your advice or approval? You have a choice: you can get acknowledgment of your positive qualities from another source, or you can be happy with all the interruptions.

Help people to help themselves. When someone asks you for guidance, coach them to solve the problem alone rather than taking on the task yourself. It may take longer now, but it will save you time later. …

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