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Document Delivery; Fax-on-Demand Article Services from DataTimes and Dow Jones

Magazine article Searcher

Document Delivery; Fax-on-Demand Article Services from DataTimes and Dow Jones

Article excerpt

DataTimes has inaugurated the Instant Insight service to provide copies of full-text, full-image articles from the New York Times and all the other 2,000 sources available on the DataTimes/ Dow Jones platforms. Customers call an 800 number to contact a central bank of searchers and place their orders for any full-text title or real-time wire story on DataTimes or Dow Jones News/Retrieval. Customers outside the United States can call (405) 751-6400 to reach the Oklahoma-based service.

Except for the New York Times, articles cost $5 each plus $1 for every faxed page. For New York Times articles, buyers pay $18 per article in the United States or $23 outside, regardless of whether the article is faxed or mailed. There are no additional charges for faxing. Customers interested in overnight courier delivery will be charged real costs. Instant Insight operates under a $25 minimum per order. All orders are payable by MasterCard or Visa. At present, DataTimes has no provisions for deposit accounts. A DataTimes representative indicated that the usage needed to justify a deposit account would be enough to justify the user becoming a regular DataTimes customer. The Instant Insight service is designed for people with occasional needs.

In searching for articles from the New York Times, DataTimes relies on UMI/ Data Courier's Newspaper Abstracts. This imposes a two-week minimum delay. However, DataTimes will accept requests for current articles and plans to work through the searching problems the best they can.

The service operates from 7 AM to 7 PM (CST). Charges for other Instant Insight products will vary by type of information requested and number of articles. For example, the service will provide searches of individual databases or global arrays of files. General searches will be priced on the number of articles found using the standard pricing structure. …

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