Magazine article Marketing

Helpline

Magazine article Marketing

Helpline

Article excerpt

Jemima Bokaie takes the hassle out of finding the right product or service - you ask the question, she'll provide the answer.

CUSTOMER FOLLOW-UP

Q: We have collected a big customer database through recent field-marketing activities and want to follow up each contact with a call. Is there a telemarketing service that can do this for us?

A: Give Direct Dialog (020 7418 4218) a call. It specialises in relationship programmes designed to win, support and retain customers.

Its can manage customer contacts by phone, mail, email and the web in response to advertising and direct marketing. Its agents can also make the first lead or sale through outbound telemarketing.

The company also provides a wide range of content management and consulting services.

BRAND VISIBILITY

Q: I have just started my company and am looking for a carrier-bag supplier for my first shop. Any suggestions?

A: Try Crazy Bags (01489 565 655). It supplies bespoke carrier bags in a range of sizes and styles, including paper, polythene, duffle and flexishopper, in clear, opaque, gloss, matt or frosted materials, all of which can be branded with your company's logo or other artwork. …

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