Magazine article Business Credit

Tips, Tools & Training Track at Credit Congress

Magazine article Business Credit

Tips, Tools & Training Track at Credit Congress

Article excerpt

14048. Coaching Skills for Managers

Speaker: Susan Fee, M.Ed., L.P.C., Licensed Professional Counselor and Executive Coach

Be the most effective manager you can by coaching employees to personal excellence. In this hands-on workshop, you'll learn the basics of coaching, how to use the principles of emotional intelligence to develop internal talent, inspire and motivate employees and communicate effectively with different personalities to get the results you want.

14053. Building a High Performance Team--Your Leadership Is Key

Speaker: Dennis Green, Altius Performance Group

Are you just the boss, or are you an effective leader? The real distinction is how effective you are in building a high performance team. This session will challenge your leadership effectiveness while providing you with some doable steps that you can implement immediately. Don't miss an opportunity to improve your bottom line by enhancing your ability to attract and retain high performance employees.

14056 & 14076. Microsoft Excel Tipsy Techniques and Shortcuts

Speaker: Chuck Chauvin, National Seminars Group/Padgett Thompson

Join us for this skill-boosting session designed for those who have mastered Excel's fundamentals and are ready to become a "power user". Cut the time it takes to build worksheets; learn the most under-utilized tools and why you should be using them; discover how to customize Excel's toolbars for the way YOU work--a major time saver--and lots more! (A laptop computer is NOT needed for this session.)

14063 & 14086. Conquering Information Overload: How Not to Be Pushed by Paper and E-mail

Speaker: Abby Marks-Beale, The Corporate Educator

Do you feel pushed by a massive amount of information landing on your desk? Are you getting more e-mail than a person can seemingly handle? This session delivers the best of faster reading strategies, efficient e-mail management and combines them with effective time and stress management philosophies. You learn practical strategies for managing your paper load and reading time while staying current. The tips and strategies are easy-to-implement for finding usable information quickly without wasting valuable time. You also gain knowledge about effective tools for reading, evaluating, and responding to electronic correspondence. As a result of this program, attendees will gain confidence in and implement strategies for conquering the information age.

14066. Crystal Reports

Speaker: Glen Christopher

Crystal Reports started as a simple report writer to be used with common databases. It has now evolved to be one of the best multipurpose report writers in the world. If you need to turn data into information, this session will help you to see why Crystal Reports is the top choice to get the job done. This session will specifically demonstrate how to create and format reports, sort and select data and how to handle challenging issues.

14069. Managing Through Change?

Speaker: Rob Hibray, Robert Half International, Inc.

Credit departments have undergone significant changes in recent years due to changing market conditions and regulatory mandates. It's up to managers to support and guide employees through challenging transition processes. …

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