Magazine article Risk Management

Weathering the Storm

Magazine article Risk Management

Weathering the Storm

Article excerpt

Lucy Dent is eminently qualified to serve as a hostess for RIMS 2007 Conference in New Orleans. President of the South Louisiana Chapter, Dent helped lead local members through the worst of Hurricane Katrina. As the lead risk analyst for Entergy Services, Inc., Dent has plenty of practical contingency and catastrophe planning advice for the thousands of risk managers coming to her hometown. Of course, as a native of the Crescent City, throwing a good party is in her blood.

Educated at the University of New Orleans, a number of positions helped determine the course of her career. These include a long period of employment with the venerable New Orleans insurance brokerage Johnson & Higgins of Louisiana, Inc. during the "good old days." At J&H she gained thorough practical experience in casualty insurance. This and other positions exposed Dent to the expanding field of risk management, which has been her professional home for nearly 15 years.

Dent has been working in the risk and insurance management department of Entergy Services, Inc. for the past 14 years. Entergy Corporation owns and operates power plants with approximately 30,000 megawatts of electric generating capacity. It is one of the largest regulated utility customers in the Gulf of Mexico region. As a lead risk analyst, she is tasked with managing Entergy's surety program and providing administration for insurance compliance. She also plays a vital role in the process of renewing assigned insurance coverages.

But this routine was interrupted by the events of August 29, 2005, when Hurricane Katrina--the deadliest and costliest natural disaster in American history--swept through greater New Orleans and western Mississippi. Dent and her family were able to find refuge, but they returned to a city in great need. The challenges; personal and professional, initially seemed unmanageable. But today the city is returning to itself, and Dent has played her part.

Under the leadership of Dent and Past President Cheryl Harper, dozens of determined South Louisiana Chapter RIMS members made their chapter a rallying point. Still unable to return to the city, chapter meetings recommenced in November 2005 in New Orleans Mid-City area. Attendance, even at the first meeting, exceeded Dent's wildest hopes. …

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