Magazine article Risk Management

Growth and Risk

Magazine article Risk Management

Growth and Risk

Article excerpt

The career of Carl Martincich director of human resources and risk management for Love's Travel Stops and Country Stores Inc., has been marked by explosive growth. As the discipline of risk management has grown, so has his employer. Keeping pace with both, Martincich has taken advantage of professional and educational opportunities as they have come his way.

A native of the Kansas City area, Martincich learned to take advantage of growth early. Reaching six and a half feet in height, he was a all-state basketball player in Kansas his senior year. Rather than try his luck with larger schools, Martincich accepted a scholarship at St. Mary's of the Plains College in Dodge City, Kansas. Martincich left the school in 1981 with a degree in business administration, all-district basketball honors and an offer to play semi-professionally in Australia. He accepted and spent six months dunking down under. Further offers to play overseas were turned down when Love's Travel Stops offered him a management position in 1982.

Love's Travel Stops, based in Oklahoma City, may not be a household name to everyone. Then again, 20 years ago a lot of people did not know about Wal-Mart either. Starting with one Oklahoma filling station in 1964, Love's has grown to a corporate giant in the transportation services industry. Firmly situated in the Fortune 200, the company serves millions of professional and leisure travelers with facilities in a majority of U.S. states.

Martincich's career began with managing eight employees in 1982. In 1984, he was made manager of one of the first expansive, full-service travel stops that revolutionized the company. Following other promotions, he was on to Texas to oversee the opening of a number of travel stops there. By 1992, after only 10 years with the company, Martincich was made director of convenience store operations.

Relocated back in Oklahoma City, Martincich became director of human resources in 1995. Here, through workers compensation issues, Martincich was first exposed to risk management.

At the time, Love's managed risk by committee. "Five or six people had a piece," says Martincich. "The CFO handled insurance, construction handled environmental risk, and so on." This changed in 1998 with a companywide restructuring and modernization effort. …

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