Magazine article University Business

Handling the Influx of Students Seeking Counsel

Magazine article University Business

Handling the Influx of Students Seeking Counsel

Article excerpt

CAMPUS COUNSELING CENTERS are seeing more students coming in with more serious problems. Terry Mason, president of the International Association of Counseling Services, an agency that accredits IHE counseling services, attributes part of that increase to students being able to use new medications for conditions that kept previous generations from attending college. There are a variety of steps institutions can take to get students the help they need when they need it. Mason shared some steps he has taken at Iowa State University that have also been applied at other schools.

* Put information online so students can determine whether they need to see a counselor.

* Charge for missed appointments in order to optimize staff time. While Iowa State doesn't charge for appointments, it does implement a $10 missed appointment fee if a student doesn't call in advance and cancel.

* Promote group therapy in addition to one-on-one sessions, where students can be supported by and learn from their peers. …

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