Magazine article Information Today
Delphi Internet Rolls out New-Member Conferences
Delphi Internet Services Corporation, one of the nation's largest online services and since 1992 a leading provider of complete Internet access, has launched conferences created specifically for new members. With these conferences, new members will be able to learn about Delphi Internet's service without using their five-free-hour trial membership time. Delphi Internet's Member Services department has also expanded its operating hours for answering technical questions and providing customer support.
Held in Delphi Internet's New Member Special Interest Group (SIG), the New Member Conferences teach new users how to "chat" online, send e-mail, and navigate the service. Other offerings will include online seminars about the Internet, instructions for downloading Internav--Delphi Internet's Windows-based navigation software--and other topics of interest. Online conferences are held from 9:30 PM-11:00 PM, EST, when many Delphi Internet subscribers go online.
"We are committed to providing customer service and giving new members the tools necessary to ensure that their experience with Delphi Internet is as rewarding as possible," said Alan E. …