Magazine article New Zealand Management

The No Asshole Rule-Building A Civilised Workplace and Surviving One That Isn't

Magazine article New Zealand Management

The No Asshole Rule-Building A Civilised Workplace and Surviving One That Isn't

Article excerpt

THE NO ASSHOLE RULEBUILDING A CIVILISED WORKPLACE AND SURVIVING ONE THAT ISN'T * ROBERT SUTTON * $34.95

This book is the comforting coffee and chat with a good friend you make time for on a Wednesday when half the week still looms and the office 'asshole' is driving you potty. Sutton's descriptions of said assholes and their impact rings very true and I defy anyone to have survived long in an office environment without encountering a few.

Personal insults, invading personal territory, rude interruptions, withering emails, status slaps and dirty looks are just some of the ways Sutton's assholes reveal themselves. As a professor of management science at Stanford University in the US, he has amassed plenty of amusing and serious examples to draw from.

On a serious note, Sutton offers tools to help calculate the total cost of assholes to an organisation and goes into some depth on the damaging impact of impaired performance they cause. This manifests itself in increased staff turnover and absenteeism alongside decreased commitment and productivity.

He is a firm believer that civilised workplaces are totally achievable and that a zero-tolerance attitude to assholes can, and will, improve performance at an individual and organisational level. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.