Magazine article Business Credit

Good Leadership: A Company's #1 Asset

Magazine article Business Credit

Good Leadership: A Company's #1 Asset

Article excerpt

Almost every action requires leadership. In the words of Tom Peter and Nancy Austin of Passion for Excellence, "Leadership is a sacrifice--it is self denial, it is love, it is selflessness and it is humility," The harder you work, the harder it is to surrender. The role of the leader is to enhance, transform, coach, care, trust and cheerlead. The activities of the leader are to educate, sponsor and counsel using appropriate timing, tone, consequences and skills.

Once a leader is chosen, it is important that they know how to lead, determine the effective qualities they possess and how they manage the company's affairs while maintaining employee's loyalty and motivating spirit. Listening is a very important leadership skill; through listening, information is acquired enabling identification and clarification of issues, the making of decisions, the resolution of conflict and the development of creativity. Customer satisfaction will improve and, as a result, sales and productivity increase, cost decreases and new ideas are generated.

Critical thinking enables a leader to make decisions based on facts not on impulses, to be open minded and, most of all, acknowledging bias and prejudices and to avoid allowing them to influence decisions. …

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