Magazine article Mortgage Banking

Metavante LOS Tapped by Washington Trust Bank

Magazine article Mortgage Banking

Metavante LOS Tapped by Washington Trust Bank

Article excerpt

Metavante Corporation, Milwaukee--the banking and payments technology subsidiary of Marshall & Ilsley Corporation, also based in Milwaukee--announced that Washington Trust Bank, Spokane, Washington, has selected Metavante's Mortgage Loan Origination System (MLOS), and has also licensed Metavante's Internet Direct product.

Washington Trust is using the Web-based MLOS solution that will streamline the mortgage loan origination process. Metavante's MLOS system has an existing interface to Metavante's IBS core banking platform, enabling Washington Trust to access existing customer-relationship data when creating new loan applications and uploading closed-loan data to the core system for booking.

Washington Trust will be able to use this feature to improve service quality and customer satisfaction, according to Sharry Ditzler, vice president and director of application management at Washington Trust Bank.

"We also liked that Metavante's Internet Direct product can be used in branches as a kiosk in addition to an online mortgage origination system," said Ditzler. "We chose to further develop our relationship with Metavante because we believe that their innovative solutions and integrated offering will significantly increase efficiencies in our mortgage origination process and improve customer satisfaction."

Washington Trust users will also have access to Metavante's Decision Engine feature, which provides pricing and eligibility decisions at the point of sale. …

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