Magazine article Management Review

Interactive Personal Ethics

Magazine article Management Review

Interactive Personal Ethics

Article excerpt

Interactive personal ethics establishes the principle that you can trust me to do all I can to protect your best interests as well as my own. It is the universal defining element in all successful human relationships.

The most effective leaders and managers I have known in a long career achieved success by dealing with others ethically. They applied this most important principle, both as individuals and as leaders in their respective fields of endeavor.

Personal ethics establishes credibility, the engine that maintains the momentum for effective interpersonal and business relations in a laissez-faire society. Without credibility, there would be anarchy. Family stability would disappear; business, professional and other types of organizations would fail; international relations would collapse.

To bring ethics from the abstract to the real world, we have the Golden Rule--Do unto others as you would have others do unto you. While it may seem a little old-fashioned, it is as interactively modern as a modem and as global as the Internet, with versions to be found in almost every culture. It is the foundation of family and civilization as we know it.

Practicing the Golden Rule individualizes the effective manager and distinguishes the true leader. With balanced self-discipline, this person listens and, therefore, communicates well. This individual is tactful and highly persuasive, adapts to new situations and is objective yet sensitive to the feelings and needs of others.

As managers, we know that every organization, whatever its purpose, owes its inception, continuity and ultimate success to the proposition that it can perform high-quality services or provide unique products at a fair cost, within agreed-upon parameters and with predictable reliability. Realistically, this equation is also based on high ethical standards for meeting commitments personally and as a member of an organization. …

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