Magazine article Mortgage Banking

Salient Business Solutions Establishes U.S. Division

Magazine article Mortgage Banking

Salient Business Solutions Establishes U.S. Division

Article excerpt

Salient Business Solutions--a Gurgaon, India-based provider of business process outsourcing (BPO) services--announced in October the creation of its U.S.-based division, Salient Business Solutions USA Inc., headquartered in New York.

The creation of the U.S division will enable Salient to establish a solid U.S. presence and provide customers with a domestic origination and delivery team as well as local accountability, according to Manoj Malhotra, chief executive officer of Salient Business Solutions.

"The U.S. division of Salient Business Solutions will be the operating entity and the fact of the company in the United States, where currently the bulk of Salient's business is derived," said Malhotra. "It is our goal to become the premier BPO provider in the United States, and this puts us one step closer to accomplishing that goal"

Salient provides BPO services to various vertical markets, including mortgage, health care, telecom expense management and financial services. On the mortgage side, Salient provides clients with loan processing services from loan opening to post-close review, as well as processing expertise in reverse and Federal Housing Administration (FHA) lending, explained Malhotra.

In addition to its vertical market offerings, Salient offers horizontally focused services, including revenue cycle management, data management, finance and accounting, human resources services and information technology (IT) services. …

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