Byline: David Chapman
Last year was a year of affirmation, change and development for NZIM. At every level we agreed on the organisation's direction and started developing policies, processes and systems for the future. The results will be seen this year in a new website, member services and customer focus.
Last year's changes focused on building the organisation's internal capacity, external relationships and the business expanded as never before. We now offer 16 qualifications, and our corporate and membership services have grown considerably. NZIM's Diploma in Frontline Management has been adopted as a major training programme by many corporates and government departments. This is a comprehensive programme targeting operational managers and gives a measurable return on investment for sponsoring organisations.
NZIM has also developed several niche market programmes including work-based, practical diplomas in engineering and constructing excellence, manufacturing management, contract management and supply chain management. It also delivered specialist qualifications for practice managers, contact centre managers, and programmes for the armed forces.
These programmes indicate one of our major strengths - the ability to build relationships and partnerships with other organisations. Our partners find that our size and expertise allow us to respond quickly and effectively to meet specific needs and opportunities as they arise.
Some of those opportunities have come from unexpected markets. Now we are running programmes in Papua New Guinea, Mauritius, Fiji and Malaysia. It has led to organisations developing free online resources to support some of our programmes. A shared website with the Employers and Manufacturers Association (EMA) has, for example, been set up to provide services for enterprising small businesses. The website development grew out of a joint public and private sector initiative called Management Focus.
Plans for Management Focus 2008 are well under way. This consortium of public and private sector organisations has a collective objective to improve the capability and performance of New Zealand business. It is a national communication initiative to encourage New Zealand managers to assess and develop their personal and organisational management capability.
Launched in October last year, the Management Focus website www.managementfocus.org.nz is designed as the hub of the multifaceted programme. It will showcase business case studies, provide a set of self-assessment tools, publicise upcoming events and give managers access to special offers developed specifically for Management Focus. The partners involved in the website include the EMA, NZIM, the Ministry of Economic Development and New Zealand Trade and Enterprise and they are now looking to further develop the content.
A Management Focus Colloquium held at the end of 2007 set themes for 2008 that will: focus on the development of the individual which in turn will improve the performance of the enterprise; focus on the human factor by developing enabling skills and optimising the use of the current capability development resources available.
The key objectives are to: get managers and business owners started on their personal development plan; to provide the tools by improving the collaboration of the partners; to foster a commitment to encourage people to keep enhancing their organisations.
A Management Focus fund of $225,000 has been set up to fund projects aligned with the themes and objectives of the initiative (see InTouch for details).
Other NZIM 2007 initiatives included the sponsorship and administration of speaker tours and establishing the NZIM Business Challenge Game. The IT-based game attracted more than 80 teams and was won by a team from New Zealand Post led by Graham Henderson. Runners up included the teams from Farmers Trading Company, University of Otago, Mars Petcare New Zealand and Glenrannoch Farms. …