Magazine article Diversity Employers

The Hospitality Industry

Magazine article Diversity Employers

The Hospitality Industry

Article excerpt

In an increasingly competitive employment arena, African Americans must prepare for and secure strong, definite jobs which lead them to long-term realistic career options and opportunities.

One of the fastest growing sectors of the economy of our time is the hospitality industry. The hospitality industry alone is a multi-billion dollar and growing enterprise. It is exciting, never boring and offers unlimited opportunities. The hospitality industry is diverse enough for people to work in different areas of interest and still be employed within the hospitality industry. Think about this: It makes sense to prepare for a job in which you have numerous opportunities for advancement, because it is an economic advantage for you in the long run.

The hospitality industry pays those well who have prepared well.

Hospitality management involves the planning, organizing, directing and controlling of human and material resources within the lodging, restaurant, travel and tourism, institutional management, recreational management and meeting and convention planning industries. All of these separate yet related segments of the hospitality industry are interrelated to deliver kind and generous services to guests.

The hospitality industry is one of the oldest businesses in history. People have always gone out to eat sometimes and traveled for work or leisure purposes. However, the face of the hospitality industry has changed drastically. Brenda Scott, president and CEO of the Mobile, Ala., Convention and Visitors Corporation, agrees and says; "demographically the world is changing. By the year 2000, 45- 50 percent of the workforce and consumers will be non-white." Not only has the industry expanded to include areas such as tourism and meeting and convention planning, but also the face of the workforce in substantial positions has expanded to include all races and colors. The explosion of growth in the hospitality industry demands highly qualified people trained in hospitality management to fill rapidly opening positions.

Although African Americans have had a wealth of experience in hospitality, it has not always been positive. In the past African Americans have usually performed in low-level managerial positions in hospitality operations holding positions from the lowest realm in service to now having the realistic opportunity of becoming general managers.

The present hospitality industry is extraordinarily healthy and viable and as a result offers excellent opportunities for African Americans in each of the segments; restaurant management, lodging management, recreational management, travel and tourism, meeting and convention planning and institutional management. Scott announces "good news: the opportunities are there." The globalization of the hospitality industry creates the availability of jobs in virtually every city in the world. Ed Moore, Jr., regional recruiter for Applebee's International says the restaurant industry is a wonderful field to be in, especially in the 90s. He further states, "oftentimes young adults think of flipping burgers when they think of the business. That is not all there is to it. There are positions in middle management as well as the corporate office. We are talking about jobs that range from $26,000 to $100,000 plus." In the growing field of hospitality, it is projected that by the year 2000 an additional two million people will fill new jobs in the industry. According to the U.S. Department of Labor, in the next decade nine out of ten new jobs created will be in the service industry. Through the year 2000, positions for hotel managers are expected to grow faster than the average for all occupations, as reported in the Occupational Outlook Handbook, a publication of the U.S. Department of Labor. It is estimated by Kelley Notes that by the turn of the century the lodging industry will create over 500,000 additional entry-level positions. Kelley Notes also estimates in less than a decade, travel and tourism will become the nation's number one employer with one of every five Americans working in some segment of the hospitality industry. …

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