Magazine article Management Today

Decisions: Addison Lee - Founder-Chairman of London's Largest Minicab Business

Magazine article Management Today

Decisions: Addison Lee - Founder-Chairman of London's Largest Minicab Business

Article excerpt

MY BEST ...

I've largely run the business by the seat of my pants. I had two people here who researched the idea and they told me it wouldn't work. But I stuck to my instinct. I just thought one day, let's buy our own vehicles, let's have a look at how much it would cost us.

We discovered that we got tremendous discounts by buying our own cars - that was a big change in the economics. Ever since I started, I've never bothered myself with what other companies are doing, so most of what we do here started here.

MY WORST ...

I'm a bloke who looks forward - I'm always busy planning tomorrow - so when people ask me what mistakes I've made, I struggle. Sometimes what seems to be a mistake can turn out to be a good idea in the end.

About 16 years ago, I had a chap who was working for me and he was very good, but I took the brave step of telling him that he could no longer work for me. …

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