Magazine article Talent Development

Proving the Value of Learning

Magazine article Talent Development

Proving the Value of Learning

Article excerpt

"One of the great mistakes is to judge policies and programs by their intentions rather than their results."--Milton Friedman

Training is an investment. If your organization is investing money in workplace training, then training and development should be treated like any other investment--goals need to be aligned with business strategies, and accountability needs to be measured.

The recession has magnified the need for accountability. Learning professionals need to show how learning affects corporate performance by speaking the language of business when communicating the value of learning to executives, and by identifying ways in which the learning function supports the organization's goals.

It is critical that professionals know what to measure, how to measure it, and how to present the results to the rest of the business. This includes understanding the business, the needs of employees, and how the training strategy links to business results.

Among the most successful companies, learning matters because in this competitive global business environment, people separate the good companies from the great companies. …

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