Magazine article Information Today

Aptela: Finding Its Place in the Cloud

Magazine article Information Today

Aptela: Finding Its Place in the Cloud

Article excerpt

When Aptela was first launched in 2001, the world was a different place. The internet offered new ways of communicating, innovative avenues of telecommunications were being created, and users were getting connected around the world.

The first version of the Aptela VoIP (voice over internet protocol) technology worked well for the first decade, according to Douglas Strahan, president and CEO. "But it was time to deliver a better platform. The soft switch in cloud computing hadn't been designed yet," he says. "In fact, the cloud didn't even exist. So it was time to push forward with new innovation and develop a new platform that will sustain Aptela for years to come."

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Strahan is proud of Aptela v5.0, which meets the evolving needs of telecommunications' users these days, calling it "reliable, scalable, and stable" in keeping the home base connected with the mobile work force wherever they roam.

From the first step in designing the new platform, the developers concentrated on users and what they wanted in terms of telecommunications, according to Ann Santorios, vice president of product and business development. "Users aren't willing to risk their business on something that isn't dependable," she says. "Plus, it had to be easy to implement in-house with plenty of mobile capabilities to connect to workers on the move." With accessibility available through a robust set of powerful APIs, the platform had to integrate into the way the customer does business, both functionally and technologically, she says. …

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