Magazine article Information Today

Executive Profile

Magazine article Information Today

Executive Profile

Article excerpt

MICHAEL GERSCH, the new senior vice president of ProQuest and general manager of Serials Solutions, says joining the company was much the same as hopping onto a moving train.

"Serials Solutions has grown dramatically," he says. "The big challenge for me is ... meeting our employees, learning about our customers and products as quickly as possible, so that we can drive even greater momentum."

Before joining Serials Solutions, Gersch was vice president and managing director of Litigation Solutions at LexisNexis. Before LexisNexis, he worked for Advanced Radio Telecom, an early-stage fixed wireless telecommunications company that provided broadband data and voice services to the carrier and enterprise market.

In his new role, Gersch will "lead the Serials Solutions organization in a way that promotes its growth and enables our very talented group of employees to have even greater support and success," he says. He plans on focusing on a few key priorities for starters.

Gersch also plans to increase Serials Solutions' customer focus by "amplifying the voice of the customer in our daily activities, sharpening communication on our objectives and progress, and understanding concerns and areas of growth from our customers and employees. …

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