Magazine article New Zealand Management

In Box: From Cope-Ability to Capability

Magazine article New Zealand Management

In Box: From Cope-Ability to Capability

Article excerpt

Employee behaviour is changing and managers need to take notice, according to talent management firm, Right Management.

As New Zealand's labour market shows signs of strengthening and conditions improve for job seekers, employees are starting to change their behaviour. They're beginning to shift from being simply survivors to adopt what is termed "navigator behaviour".

Right Management's recent survey of salary and work expectations shows what the company calls "unmistakable" signs that a subtle shift is occurring, from "cope-ability" to the far healthier "capability" behaviours seen in career navigators. But the company warns that the shift brings attendant risks to managers tempted to take a back to "business as usual" approach.

In positive and supportive work environments, this shift will encourage discretionary effort, where motivated employees do more than just the bare minimum needed for survival. But in environments where pay, conditions, work-life balance and opportunities are not market average or better, staff begin to vote with their feet, using their increased confidence and navigator behaviours to explore what lies outside.

The Right Management Salary Expectations Survey established that:

Money and balance both matter: It is important to offer both life-work balance and attractive remuneration to retain staff.

Management quality is critical: Employees will be less tolerant of poor managers when things improve. …

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