Magazine article Business Credit

NACM Affiliates Introduce Credit Group Administrator Designation

Magazine article Business Credit

NACM Affiliates Introduce Credit Group Administrator Designation

Article excerpt

One of NACM's four core affiliate services is credit and industry groups. Meetings of these groups are managed and operated by NACM affiliates nationwide, and are designed to permit credit professionals of different companies servicing the same customer, regardless of industry or trade, to compare information on collection history. They also provide a forum for the exchange of data as to the most recent payment practices.

In short, they open up the lines of communication between competitors with the same customers, allowing all of them to obtain critical information they can use to make better decisions about their receivables.

Of course, conducting these meetings isn't something that can be done by just anyone. A number of different antitrust and antidefamation laws govern what can and cannot be said in these meetings, and problems can arise even when they're moderated by law practitioners. "I have sat in meetings where they have been monitored by an attorney that lets them do things that we don't allow," said Kathleen Quill, CAE, CBA, chief operating officer (COO) of NACM Houston. "Just being an attorney isn't enough"

Since this open exchange of information is an inherently valuable process, albeit one fraught with potential problems, NACM and its affiliates sought to create a process to ensure that the people charged with running these group meetings were experts; that they knew what could and could not be shared, that they knew the laws governing this exchange of information, and that they knew how to conduct these meetings to maximize their value while protecting attendees from potential penalties. NACM has been certifying credit professionals with the Credit Business Associate (CBA), Credit Business Fellow (CBF) and Certified Credit Executive (CCE) designations since 1972. Now, as of July 2011, NACM has expanded its offerings and started to certify credit group administrators (CGAs) as well.

The brand new CGA designation was created by the NACM Affiliate Council, comprising of all the affiliate COOs, and signifies that the holder is an expert on the critical elements that need to be considered when running an industry credit group meeting. …

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