Magazine article Mortgage Banking

Heartland Financial USA Selects Fiserv's LoanServ

Magazine article Mortgage Banking

Heartland Financial USA Selects Fiserv's LoanServ

Article excerpt

Dubuque, Iowa-based Heartland Financial USA Inc. has chosen Brookfield, Wisconsin-based Fiserv Inc.'s LoanServ[TM]--an online, real-time loan servicing solution--for its mortgage servicing needs. With LoanServ, Heartland will be able to optimize and automate most of its loan servicing operations and processes while pursuing its lending growth strategy.

Heartland chose LoanServ when its volume increased and loan servicing needs became more complex. By selecting LoanServ, the institution will benefit from integration with Fiserv's Signature[R] bank platform along with access to enhanced servicing functionality.

Built into the rules-driven, highly automated LoanServ platform are specific functionalities such as default management and loss mitigation, which are designed to streamline the management of assets and maximize loan performance. Additionally, Heartland is taking advantage of the investor rules functionality within LoanServ, which gives clients the ability to manage investor activities without having to wait for overnight data updates.

"Our aim is to inject the highest possible levels of efficiency and regulatory compliance into our mortgage servicing processes, so we can serve our clients better and increase profitability at the same time," said Douglas Hortsmann, president of Dubuque Bank and Trust, Heartland's flagship bank. …

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