Magazine article The Exceptional Parent

New Standards and New Awareness for NMEDA: Tell Your Family, Friends and Clients about National Mobility Awareness Month and Ask Them to Get Involved

Magazine article The Exceptional Parent

New Standards and New Awareness for NMEDA: Tell Your Family, Friends and Clients about National Mobility Awareness Month and Ask Them to Get Involved

Article excerpt

By NMEDA

New Standards

The Nation Mobility Equipment Dealers Association has several significant developments for 2012. First, every dealer member of NMEDA is now required to participate in the Quality Assurance Program (QAP)! It's official. As of March 1, 2012 all dealer members are qualified under the NMEDA Quality Assurance Program. This is something of which NMEDA is very proud. What this means to the consumers is a greater degree of customer service, safety and reliability. With all of our dealers enrolled in QAP it means that when you see the NMEDA logo you can be assured that you are getting a mobility dealer that adheres to the highest standards for safety and business practices established in our industry. NMEDA will be working hard to maintain those high standards and promote them to consumers, government agencies, third party payers, and health care professionals. One NMEDA, one standard of excellence.

What does this mean to you, our customers? It means that every NMEDA dealer is audited at least once a year to ensure they are providing customers with the high business standards set for the automotive mobility industry. These standards include:

* An annual inspection/audit process to ensure compliance to NMEDA Guidelines, Americans with Disabilities Act, and Federal Motor Vehicle Safety Standards

* 24 Hour Emergency Service

* Product liability and Garage Keepers Insurance (to further ensure that the products you purchase and your property is protected from unforeseen events while in the care of a NMEDA dealer)

* The dealer has an ADA compliant facility large enough to accommodate large power chairs and the safe operation of any lift or ramp inside the facility

* They have training certificates on file for all products they sell and service

* The each dealer has the proper tools to do the work right

* That each dealer has a quality control manual and that their records are up to date and in order. This ensures that customers will always know what has been serviced on their vehicle, when it was serviced and by whom

For complete details on what it takes to be a NMEDA/QAP dealer go to www.nmeda.com and type "QAP" in the search function. The National Mobility Equipment Dealers Association (NMEDA) is an advocate for mobility and accessibility for drivers with disabilities. If you need help with converting or buying a handicap accessible car, truck or van, please consider one of our mobility equipment dealers. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.