Magazine article Journal of Property Management

What Would You Do? We Have All Witnessed Unfortunate Situations Where a Reputation Has Been Seriously, Possibly Irreparably Damaged by a Lapse of Judgment. Sometimes This Can Occur Just as Easily from Inaction as from Action

Magazine article Journal of Property Management

What Would You Do? We Have All Witnessed Unfortunate Situations Where a Reputation Has Been Seriously, Possibly Irreparably Damaged by a Lapse of Judgment. Sometimes This Can Occur Just as Easily from Inaction as from Action

Article excerpt

Learning from the actions of others and the consequences of those actions may be the best way for us to achieve the personal and professional reputation that we desire.

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In a recent fair housing case, a property owner and his former manager were found liable for damages based on a complaint that the manager sexually harassed six residents. The investigation found the owner had been informed about the detrimental conduct of the manager by two of the residents and had taken no corrective action as a result. What would you have done if you were the owner or a supervisor of this manager?

As IREM Members--whether individual members or part of an Ac-CREDITED MANAGEMENT ORGANIZATION (AMO) Firm--our Code of Professional Ethics requires us to "conduct business activities with knowledge of and in compliance with all applicable laws and regulations" and to "provide equal employment and professional services."

However, simply following legal or policy requirements is not enough to meet the ethical standards of being an IREM Member. Each one of us pledges "to maintain the highest moral and ethical standards consistent with the objectives and higher purpose of the Institute. …

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