Magazine article American Banker

Iowa State Bank Looks to Kick-Start Teller Capture

Magazine article American Banker

Iowa State Bank Looks to Kick-Start Teller Capture

Article excerpt

Byline: John Adams

Iowa State Bank hopes that by combining teller check deposit capture with crime prevention, it can bring efficiencies to deposit processing. The bank plans to deploy the same scanners it uses to verify user identities, such as drivers licenses, to speed up check deposit. These scanners will be located at each teller station.A

aTellers wonat have to leave their own work station to scan, theyall all have their own machines instead of the one or two scanners that we have at branches now. They wonat have to share,a says Dena Morrissey, an assistant vice president at Iowa State Bank.A

Based in Fairfield, the $81.9 million-asset Iowa State Bank is an early adopter of new teller station technology thatas resulted from a partnership between CTS North America, a provider of check capture and cash handling, and Financial Crimes Services, which sells check fraud prevention. Via the partnership, Financial Crimesa SNARE users can leverage ID card-reader equipped CTS check scanners to create images of checks and government-issued identification cards for tasks such as user verification and the recording of check information. This combines deposits with authentication and teller alerts, the warnings that tellers receive when a user is potentially committing fraud. SNARE manages the red flagging of suspicious IDs and verifies whether employees are validating IDs.

The bank has used authentication readers for the past few years, swiping the magnetic stripe on identification cards such as driversa licenses as part of the vetting for check deposit, check cashing and account openings. …

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