Magazine article Management Today

You Live and You Learn: Nick Buckles, CEO of G4S

Magazine article Management Today

You Live and You Learn: Nick Buckles, CEO of G4S

Article excerpt

We should never have agreed the Olympic contract. When we took on the work, it didn't sound too difficult to provide 2,000 staff. It became a problem when we had to increase that to 10,000 people within five months. We expected a ramp-up, but it happened much too quickly.

I'd only spent about half an hour preparing for the select committee in July and I got a real grilling. It was three days after we'd admitted the problem and I was working right up until the day before trying to sort it. G4S didn't deliver and I accepted responsibility. I wasn't evasive, I replied to all the questions - they just didn't like the answers.

After my appearance, I got lots of comments about my hair, which is something I'd never really thought about. My hair has always been varying length. I've had it much shorter in the past, although not much longer. It definitely wasn't a mullet.

People speculated that I would step down, but that would have been the wrong thing to do. You don't change a CEO in a crisis - and I wouldn't be here if the shareholders and the board didn't support me. I've been in the business for 28 years and I'll stay as long as I'm wanted. …

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