Magazine article Policy & Practice

Lessons Learned

Magazine article Policy & Practice

Lessons Learned

Article excerpt

Based on interviews with child welfare leaders who have experienced transformation of workforce capacity through practice model implementation, the following lessons are clear:

* It is crucial that monitoring results and making related adjustments based on impact and lessons learned is the mindset that organizations must embrace to be successful as they strive to transform their workforce.

* Working to establish consistency of program, policies, and practices to the practice model helps support the workforce in hearing "one message" from leadership, including their commitment to the model through elimination of policies and programs that do not align to the model and the advancement of those that do.

* When building workforce capacity at the initial implementation stage, he prepared to include training an experienced workforce along with training new staff. Initial efforts must be built around engaging current staff. Ultimately an organization will need multiple engagement methods to reach the workforce sufficiently.

* It is typical and appropriate for states to learn from each other's practices when developing a practice model and workforce capacity--building plans. While lessons can be learned from each other, it is important that every state or organization engage in the process of defining their model for themselves and building a workforce that meets localized needs.

* Shifting the focus for direct service practice from a compliance orientation (meeting deadlines, filing reports, performing to a "checklist") to an orientation toward high-quality engagement practices is a common theme among states implementing child welfare practice models. …

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