Magazine article Talent Development

Preventing Poor Performance Deja Vu: Nearly Half of Employees Receive the Same Negative Performance Feedback Year after Year

Magazine article Talent Development

Preventing Poor Performance Deja Vu: Nearly Half of Employees Receive the Same Negative Performance Feedback Year after Year

Article excerpt

The anxiety and dread many employees endure when annual performance review time rolls around is nothing new. Poor performance feedback is old hat as well, according to a recent study by corporate training and performance firm VitalSmarts.

The study found that 43 percent of surveyed employees received the same negative feedback in their 2012 performance reviews as they did in prior years. Furthermore, nearly 87 percent left their reviews without a plan for how to better meet their managers' expectations.

Why do so many managers fail to provide an effective performance improvement plan to correct employees' repeat offenses? "I think that no one likes to deliver bad news, so we tend to sugarcoat it," explains David Maxfield, vice president of research for VitalSmarts. "We do so by not being specific about what the person needs to do. We also tend to focus the plans we do create on more specific technical areas of improvement--such as the ability to perform a certain task--rather than those characteristics that are interpersonal and behavioral in nature. …

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