Magazine article Talent Development

The Disengagement Crisis in China: A Severe Employee Engagement Deficit Is Becoming a Human Capital Catastrophe in China

Magazine article Talent Development

The Disengagement Crisis in China: A Severe Employee Engagement Deficit Is Becoming a Human Capital Catastrophe in China

Article excerpt

Engagement is a term used so often in the workplace that perhaps many of us take it for granted. But imagine if your immediate manager had no concept of what it meant to engage her employees; or worse, what if she scoffed at the idea?

This is the reality in China, where the "command-and-control" management style dominates, and where such concepts as engagement, talent management, and professional development are relatively unknown. According to research by Gallup, only 6 percent of China's workers are engaged, while about 26 percent are "actively disengaged."

To put it in not-so-soft terms, about a quarter of the members of China's workforce are miserable in their jobs, and the quality of their work undermines the business instead of supporting it. Meanwhile, just 6 percent of the workforce is high performing, with workers invested in the success of their companies.

According to Jim Clifton, chairman and CEO of Gallup, disengagement is the biggest of China's problems as it hurtles toward global hegemony. Through extensive research in multiple countries, Gallup found 12 common elements that directly contribute to employee engagement. …

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