Magazine article Talent Development

Measure Diversity and Inclusion for Maximum Impact: Here's How to Calculate the Return-on-Investment on Your D&I Initiatives

Magazine article Talent Development

Measure Diversity and Inclusion for Maximum Impact: Here's How to Calculate the Return-on-Investment on Your D&I Initiatives

Article excerpt

Companies measure and track factors considered important to achieving strategic goals. However, diversity and inclusion (D&I)--while often touted as critical to attracting, retaining, and developing the best talent in the workplace and capturing customers in the marketplace--rarely is measured.

Although there are several reasons for this gap in D&I measurement (such as not being sure of what to measure, concerns about legal exposure, sensitivity about making D&I a compliance-based "numbers" issue), measuring your effectiveness in this area is essential to determine if you are hitting intended objectives and to assess where calibrations should be made going forward.

Although a D&I measurement approach will be driven by an organization's strategic objectives, here are some ideas for establishing meaningful metrics.

Track D&I as part of employee engagement or organizational health surveys. Be sure to obtain demographic data so that you can compare and contrast the degree to which your organization is creating an inclusive environment.

Conduct return-on-investment on a key D&I initiative. …

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