Magazine article Health Facilities Management

New York City's Busiest ED Gets Bigger and Better with Expansion

Magazine article Health Facilities Management

New York City's Busiest ED Gets Bigger and Better with Expansion

Article excerpt

As the busiest emergency department (ED) in the state of New York and one of the busiest in the United States, the Level I trauma center at Lincoln Medical and Mental Health Center in New York City, already was stretched to the limit.

On top of that, the ED serves a growing community--many of whom are uninsured or rely on the ED for immediate care, emergency or not--causing the number of patient visits to increase from 159,528 in 2010 to 177,800 in 2013.

There was only one solution: Expand. To the benefit of patients and staff, that's exactly what happened. A $24 million expansion and renovation of the ED was completed last month, resulting in more than twice the total space--from 26,224 square feet to 57,905 square feet--and doubling the number of treatment bays from 53 to 106. Additional staff were hired, too.

The new ED is not only bigger, but also better. The new design increases staff efficiency and patient throughput and quality of care, says Fernando Jara, M.D., chair man of the department of emergency medicine.

"An expanded space provides for greater patient privacy and confidentiality, and it allows us to facilitate the patient through the ED," Jara says. "By increasing staff and space, we can identify and reduce any bottlenecks. …

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