Magazine article Technology & Learning

Take Charge: You Don't Have to Be a Texas-Sized District to Realize the Benefits Gfasset Management Software. Whether You Need to Handle Power Usage, Track Warranty iRformation, or Find a Serial Number, These Packages Let You Handle Those Tasks Quickly and Efficiently

Magazine article Technology & Learning

Take Charge: You Don't Have to Be a Texas-Sized District to Realize the Benefits Gfasset Management Software. Whether You Need to Handle Power Usage, Track Warranty iRformation, or Find a Serial Number, These Packages Let You Handle Those Tasks Quickly and Efficiently

Article excerpt

OTHER ASSET MANAGEMENT OPTIONS

CrossTec EMS

www.crosstecsoftware.com

Dell KACE K2000

www.kace.com

Faronics System Profiler

www.faronics.com

IBM Maximo Asset Management

www.ibm.com

Kaseya

www.kaseya.com

LANDesk Management Suite and LANDesk Patch Manager

www.landesk.com

SchoolDude ITAM Direct

www.schooldude.com

Symantec Altiris Asset Management Suite

www.symantec.com

HAYWOOD COUNTY SCHOOLS, Brownsville, Tennessee

What do you use?            Net Support DNA www.netsupport.com

What do you use the asset   "We use Net Support DNA to inventory and
manager for?                manage hardware, software, and;
                            licenses," says Kathy Foster, director of
                            information technology. "DNA provides us
                            with quick, up-to-date, granular specs
                            about hardware and software, enabling us
                            to make informed decisions about
                            hardware-software compatibility and
                            future upgrades." Reed Brasfield, a
                            technical specialist for the district,
                            adds, "When evaluating memory or system
                            upgrades before DNA, I had to physically
                            check each computer for RAM or OS
                            version. With DNA. I can instantly pull a
                            detailed report of hardware and software
                            specs and deploy software updates. When I
                            am finished, with upgrades, DNA updates
                            the database for me so ail specs for
                            hardware components, software, and
                            licenses are current."

What do you like or         Foster says they chose NetSupport DNA
dislike about it?           because it did everything they needed it
                            to do, and it offered some bells and
                            whistles they hadn't expected. "DNA
                            allows metering of applications and the
                            Internet. With application metering, we
                            monitor licenses and analyze application
                            usage. With Internet metering, Internet
                            usage is monitored, and time and site
                            restrictions can be made. Application and
                            Internet metering reports can be
                            generated for a single computer, a lab, a
                            school, or the district DNA offers us a
                            totally transparent view." Adds

                            Brasfield, "With DNA, we can be alerted
                            when changes have been made to hardware
                            and software on both systems and
                            computers. These alerts are beneficial by
                            providing us with information to resolve
                            issues faster for the end user and by
                            helping us be proactive in preventing
                            issues before they become problems for
                            the end user."

How is the interface?       Both Brasfield and Foster say the
                            interface is extremely intuitive and
                            user-friendly. "Clicking on the toolbar
                            tabs will reveal a ribbon of icons that
                            are easily identifiable with their
                            tasks." says Brasfield. 'The nested menu
                            incorporates active directory, which
                            allows for easy access to computers or
                            users," says Foster. … 
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