Magazine article University Business

Working with Campus Partners to Create the Optimal Campus Store Experience: Custom Solutions from Follett Make Course Materials More Affordable and Accessible

Magazine article University Business

Working with Campus Partners to Create the Optimal Campus Store Experience: Custom Solutions from Follett Make Course Materials More Affordable and Accessible

Article excerpt

Follett Higher Education Group continues to meet the needs of campus communities by staying on the pulse of what professors adopt and how college students acquire course materials, as well as on the latest classroom technologies and other retail environments. We translate these insights into custom operating plans that transform the campus retail experience. Leveraging Follett's market leadership presence and expertise in education and retail, we are uniquely capable of delivering the right solutions and products to drive not only access and affordability but also student success.

Everyone is talking about affordability and access on campuses these days. Follett is a leader in the campus store industry, recognized for connecting students and faculty with what they need to be successful. How has Follett responded to concerns about affordability and access? Today, more than one-third of students do not purchase all of their required textbooks, often due to cost. And only 28 percent of students come to the first day of class with all the required materials. With these insights in mind, Follett developed includED [R], a program that allows colleges and universities to bundle the cost of course materials into tuition and fees at a deep discount. The breadth of our network and publisher relationships enables us to negotiate significant discounts that are then passed on to students. Students love includED because of the convenience and the cost savings. Faculty love includED because students come to the first day of class with all the required materials, ready to engage and learn.

What other observations about accessibility are influencing the way Follett serves customers?

School leaders are focused on keeping course material costs as low as possible to increase access, and renting is by far the cheapest route to go for students. …

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