Magazine article Talent Development

Doing vs. Thinking: Reflecting on Lessons Learned from Experience Is Valuable to Employee Training

Magazine article Talent Development

Doing vs. Thinking: Reflecting on Lessons Learned from Experience Is Valuable to Employee Training

Article excerpt

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There has been a lot written lately on finding the most effective way to train employees and on the use of cognitive psychology and neuroscience as it pertains to learning-so what's new in the field of talent development? According to the Harvard Business School working paper, "Learning by Thinking: Overcoming the Bias for Action Through Reflection" we shouldn't be overlooking the value of reflection in learning programs.

"Our results reveal reflection to be a powerful mechanism behind learning, confirming the words of American philosopher, psychologist, and educational reformer John Dewey: 'We do not learn from experience ... we learn from reflecting on experience,'" authors Giada Di Stefano, Francesca Gino, Gary Pisano, and Bradley Staats write in the paper.

This study examined the role of doing (experience) versus the role of thinking (reflecting). Using laboratory experiments and field experiments conducted in a business-processing outsourcing company in India, the study found that individuals who were given time to reflect on a task outperformed those given the same amount of time to practice the identical task. …

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