Magazine article CRM Magazine

U.S. Strikes Data Deal with Europe: A New Privacy Shield Accord Safeguards against U.S. Spying

Magazine article CRM Magazine

U.S. Strikes Data Deal with Europe: A New Privacy Shield Accord Safeguards against U.S. Spying

Article excerpt

Just slightly more than three months after the European Union's Court of Justice threw out the long-standing Safe Harbor Agreement for the sharing of consumer data between the United States and Europe, a new deal was put in place. The European Union in early February agreed to a deal that reinstates the free flow of consumers' digital data on both sides of the Atlantic.

Under the deal, the U.S. will provide written guarantees that U.S. intelligence agencies will not have free access to data coming out of Europe.

The U.S. also granted the Department of Commerce oversight for how U.S. firms implement the agreement and agreed to appoint an official in the State Department to address grievances by Europeans who believe that U.S. entities are misusing their data. Europeans can also challenge U.S. rulings with their own local data commissioners; U.S. firms will have to comply with orders from those data commissioners. …

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