Magazine article Health Facilities Management

Patients and Surroundings

Magazine article Health Facilities Management

Patients and Surroundings

Article excerpt

The influence of health care design, construction and operations on the patient experience has always been the motivating force behind our work at Health Facilities Management (HFM) magazine.

From floor plans that promote patient flow to construction materials that support cleanliness to medical equipment that reduces the cacophony of noises that sometimes can erupt in a care area, our mission is to bring the latest technology and process innovations to improve the health care physical environment.

So, it was with great interest that we learned about "Improving the Patient Experience Through the Health Care Physical Environment," a new guide published by the American Hospital Association's Hospitals In Pursuit of Excellence initiative and the American Society for Healthcare Engineering (ASHE).

Discussed in the Checklist [Page 10] and ASHE Perspective [Page 39] columns in this issue, the guide takes a comprehensive approach by providing a look at some of the key ways the physical environment can affect the patient experience. More importantly, it also shows how hospital leaders can address specific areas for improvement for any of the patient experience of care questions in the HCAHPS survey. …

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