Magazine article Talent Development

Positively Negative: Many Companies View Negative Employee Feedback as Useful

Magazine article Talent Development

Positively Negative: Many Companies View Negative Employee Feedback as Useful

Article excerpt

In the past, many companies have tried to minimize or squash instances of negative feedback from their employees, often to the company's detriment. But new research from Waggl, whose platform is designed for companies to solicit and distill employee feedback, has found that a huge majority of companies are coming around on negative feedback-in fact, they now see it as a positive.

Of nearly 500 surveyed business leaders, 96 percent agreed with the statement, "providing an open forum for employees to offer candid feedback is essential for organizational improvement." And 97 percent agreed with the statement, "negative feedback from employees can be useful to help an organization improve."

"Over the years, we've seen many instances of companies that have either ignored or attempted to eradicate negative feedback, usually with less-than-optimal results," says Michael Papay, CEO of Waggl. "But this data indicates that attitudes are shifting."

The research is part of Waggl's ongoing "The Voice of the Workplace" series, which deploys its polling technology externally. …

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