Magazine article Techniques

Setting Students Up for a Pathway to a Career

Magazine article Techniques

Setting Students Up for a Pathway to a Career

Article excerpt

THE EXCITEMENT OF BEING AN EMERGENCY TELECOMMUNICATOR CAN QUICKLY FADE WHEN an individual is confronted with the rigors of shift work, overtime, crisis situations, strenuous multitasking and on-the-job learning. In a high-stress environment like this, mistakes can be deadly. Currently, many emergency telecommunications centers have poor retention rates because in many cases, the individuals working there had no training in the field prior to working in it. On the bright side, schools that offer telecommunications courses report 100 percent of their students are getting hired at local communication centers. Simply put: Students trained in telecommunications are attractive candidates.

SAVE Corporation provides the training and exposure students need to succeed in this high-stress environment.

Industry-standard Certifications

SAVE Corporation has a longstanding partnership for certification and curriculum with APCO International ( and the International Academies of Emergency Dispatch (IAED). APCO International is the world's oldest and largest organization of public safety communications professionals, and it supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide--and the welfare of the general public as a whole--by providing complete expertise, professional development, technical assistance, advocacy and outreach.

IAED ( is a non-profit standard-setting organization that promotes safe and effective emergency dispatch services worldwide. The organization is made up of three allied academies: police dispatching, fire and medical. IAED supports a number of initiatives, including: unified protocol application, legislation for emergency call center regulation and first-responder-related research. In tandem with this, IAED works to strengthen the emergency dispatch community through accreditation, education and certification. Furthermore, IAED provides the latest curriculum and industry-standard certifications that best match students' workforce-readiness preparation needs for a career in emergency telecommunication.

Simulated Training: Make Mistakes Without Making Headlines

SAVE Corporation's Omni-Comm simulator is the only product that simulates a real-life, hands-on emergency telecommunication experience for students. We have created the best solution for students by developing an environment that includes curriculum, real-world activities and an active learner virtual communication lab. Our simulators closely resemble an actual dispatch station with multiple screens. In addition, all stations act individually and are mutually exclusive. Students are very successful in learning the skills of this career with our virtual communication simulator lab.

SAVE Corporation provides full on-site installation and a complete two-day training on the system. We also offer a 30-day money-back guarantee, which includes a three-year on-site warranty on computer equipment and a one-year software warranty. We also provide full remote technical assistance via a toll free number at 866-968-4911.

The Omni-Comm simulator system is designed to function like a working console in a 911 center. Whenever dispatchers or 911 trainers have an opportunity to use our simulator, they are impressed by how it so realistically recreates everything they do on a daily basis.

Our call-taker dispatcher station includes three monitors configured as follows: the NG-911 console, the Web-CAD and the radio dispatch console. …

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