Magazine article Policy & Practice

HSITAG's HHS State of the States Survey

Magazine article Policy & Practice

HSITAG's HHS State of the States Survey

Article excerpt

Government Technology magazine is predicting an investment of nearly $100 billion in government technology during 2016. The single largest portion of that investment, estimated at more than $25 billion, will be in health and human services (HHS). With such massive investments in the HHS vertical of government and projections of continued growth in the near future, government partnerships with the technology industry play an important role in shaping how technology is applied to the challenges of HHS service delivery in times of a contracting workforce and expanding caseloads.

CompTIA's Human Services IT Advisory Group (HSITAG) represents technology industry companies working with governments in the human service market and partners closely with the APHSA on many initiatives in order to give a complete picture of both government and industry perspectives on the HHS sector.

This summer, HSITAG partnered with APHSA to execute a survey of state HHS thought leaders in order to gain insights into technology and business plans in the making for the coming year. The survey results also serve as a tool for these HHS executives to gauge their state's standing among peer states. Modeled after the State CIO Survey that CompTIA conducts in partnership with the National Association of State Chief Information Officers (CIOs) and Grant Thornton, the idea is to have each state represented by one individual in order to avoid bias toward larger or more active states.

What were some insights from this year's survey?

* 65 percent of states report having only a few or some of their service delivery modernizations in place. While all responding states are at least somewhat active in legacy system replacement, not all are taking advantage of the A-87 cost allocation waiver and one in five states is not using the waiver at all. Even more significant, 75 percent of responding states do not believe they will be able to implement new systems before the waiver expires at the end of 2018. If these predictions are realized, hundreds of millions of enhanced funding to states will be jeopardized.

* IT project governance was controlled by a split between agency business owners, agency IT management, project management offices, and the state CIO agency. Responses also indicated that regardless of who owns the project, having a single point of governance was important. …

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