Magazine article Computers in Libraries

Simply the Best

Magazine article Computers in Libraries

Simply the Best

Article excerpt

Sometimes, we think projects have to be huge, expensive, and innovative to make a difference. But more often than not, it's the simplest, cheapest, and most traditional approaches that produce the needed results most efficiently. In this issue, we focus on relatively simple means to achieve important outcomes.

Take Texas A&M University-Commerce Libraries' solution to provide better service and reduce staff time in lending out laptops to students by installing kiosks not only in the library but in other key campus locations. In her article, the associate director of libraries, Gail Johnston, runs through the technology and provides tips for succeeding in unmediated equipment loans.

William Chassaing and Emily Thompson, librarians at the University of Tennessee-Chattanooga, found the answer to reducing their queues of students asking for assistance with media creation projects by employing a tried-and-true library instructional method. By preparing a series of one-page tip sheets (aka pathfinders), they were able to handle the most common questions without having to personally answer the same ones over and over again. …

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