Magazine article Health Facilities Management

Simulator Helps Emergency Response

Magazine article Health Facilities Management

Simulator Helps Emergency Response

Article excerpt

In spring 2017, the Capitol Region Council of Governments (CRCOG), a voluntary council serving 41 metro Hartford, Conn., municipalities, tested a concept of operations (ConOps) for high-consequence diseases (HCDs).

The exercise was held when the council determined after the 2014 Ebola outbreak that public health stakeholders in the Hartford area lacked access to personal protective equipment and actionable intelligence for an effective response to a public health crisis.

The council worked with state partners and Hartford communities to develop a ConOps that integrates the state's Division of Emergency Management and Homeland Security's Region 3 partners, including hospitals, public health and emergency management agencies.

The goal was to establish emergency preparedness for HCDs that may require specialized care, isolation or quarantine, and declaration of a public health emergency. Once completed, the council wanted to test the ConOps plan in a realistic situation to ensure that it adequately addressed the previously identified emergency response deficiencies with the public health department and hospital systems.

It consulted with Tetra Tech Inc. in Chicago and Nusura Inc. in Denver to design a realistic, full-scale HCD exercise that would allow participants to test ConOps field elements in combination with notification and public information processes.

Twenty-seven Connecticut hospitals, health departments and other agencies participated in the test run, which centered on a hypothetical case involving medical personnel returning to Connecticut after responding to an Ebola outbreak in West Africa. Among the area health care facilities that participated were Manchester Memorial Hospital, Hartford Hospital and Marlborough Medical Clinic.

To closely model an actual HCD event, exercise planners used Nusura's Simulation-Deck, an internet simulator, to emulate social media sites, online broadcast and newspaper venues, blog pages and other internet sites.

The use of Simulation-Deck helps Hartford area hospitals and health care facilities to comply with emergency communication requirements and guidance from the Joint Commission, Department of Health & Human Services Hospital Preparedness Program and the Centers for Medicare & Medicaid Services Emergency Preparedness Rule.

The test exercise included "newspaper stories" that covered the rapidly evolving Ebola outbreak in West Africa, while virtual members of the public posted commentary on social media platforms. …

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