Magazine article Talent Development

Game-Based Orientation: Gamification Is Used to Truncate a Lengthy Part of Onboarding

Magazine article Talent Development

Game-Based Orientation: Gamification Is Used to Truncate a Lengthy Part of Onboarding

Article excerpt

The following story was told by Brian Washburn, former director of learning and development at SightLife; Miranda Greenberg, learning and development specialist at SightLife; and Marci Morford, donor services training and systems analyst at SightLife.

CLIENT

SightLife

OPPORTUNITY

SightLife is an eye bank working to eliminate corneal blindness worldwide by 2040. Its previous orientation program introduced new hires to the organization through a series of bimonthly presentations from each department. Some managers likened this approach to a firehose because it flooded new staff with complex information. Some even stopped sending their staff, weighting the value of starting work without the three-day lecture orientation.

DIAGNOSIS

When managers were asked to provide feedback on the program, some replied that the presentations suffered from inconsistent quality, while others felt the sessions failed to clarify the relationships between departments. SightLife explored alternatives, including introducing new staff to the organization with panel discussions. But then an epiphany struck: Design the entire orientation as an immersive game.

METHODS

After researching game design principles (and drawing inspiration from the film Jumanji), the L&D team began redesigning the new employee orientation by dividing the program into two components.

First, players are immersed in each department with a three-minute video overview, followed by a series of challenges modeled after tasks the department performs. …

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